Hiddenbed of Oregon Limited Warranty

Personal Note From the Founders - We at Hiddenbed of Oregon are confident that you will appreciate the fine quality and craftsmanship that we put into each of our products. We proudly stand behind each and every product we manufacture and happily guarantee our work as outlined below.

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Hiddenbed of Oregon LLC, provides a limited warranty against defects in material or workmanship in our products for a period of five years from the date of purchase. As used in this warranty, defects are defined as imperfections which substantially impair the beauty and functionality of the product. If any component of our products is found to be with such defects during this period, we promise to repair or replace the defective part and if necessary, replace the whole piece of furniture.​

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Warranty Limitations

Original Purchaser - This warranty applies only as long as the product continues to be held for use by the original purchaser. It shall become immediately void if the product is resold, transferred, leased or rented to any third party or person other than the original owner.

 

Defects that are not our fault - This warranty does not apply to defects that result from accident, misuse or abuse, intentional damage, alteration or modification of the product, negligence, exposure, any condition resulting from ordinary wear and tare, use of the product in a manner inconsistent with its intended use, fire, or natural disasters.

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Requirement of Warranty Registration - The limited warranty set forth herein will be activated upon Hiddenbed of Oregon's receipt of your warranty registration. Please send in your warranty registration within one (1) month of the date of original purchase. If we do not receive your warranty registration within one (1) month of the date of original purchase, you must submit your sales receipt as proof of original purchase as a condition precedent to coverage under this limited warranty.

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Floor Samples and Used Products - Occasionally, Hiddenbed of Oregon may sell a floor sample or used product that has been taken back from a consumer and factory refurbished. These products are sold at a substantial discount, and as such, consumers cannot expect that the product will be devoid of minor blemishes. Such products are sold AS IS. This warranty does not cover minor blemishes and defects that do not substantially impair the product’s beauty and functionality.

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Natural Variation in Wood - Hiddenbed of Oregon uses only high-grade wood panels and other materials in their products. Part of the beauty of natural wood panels, veneers, and solid wood trim is the natural variation in color, grain, and texture that occurs in such materials. This warranty does not cover these minor variations, or differences between floor samples or printed illustrations and your furniture.

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Claims - Any claim against this warranty must be presented in writing to Hiddenbed of Oregon along with photographs of the defect. It may be necessary for Hiddenbed of Oregon to arrange for an inspection of your furniture to determine whether or not a manufacturing defect exists. If it is determined that the defect is covered by the warranty, We will discuss with you the best way of remedying the defect. If you are within a 50-mile radius of Mount Angel, we will arrange to personally complete the repair or replacement. If you are beyond the 50-mile radius, we will discuss with you the best and fairest method of repair or replacement.

 

Limitations of Damages - The warranties and remedies set forth are exclusive and in lieu of all others, oral, written, express or implied. In no event will Hiddenbed of Oregon be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product. In no event will Hiddenbed of Oregon's responsibility exceed the purchase price of the product or its replacement.

 

Legal Rights - This warranty gives you specific legal rights. You may also have other rights mandated by law which vary from state to state. Except for such other rights, the remedies provided under this warranty state the limit of Hiddenbed of Oregon's responsibilities.

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CAUTION

Caution must be used in opening convertible furniture as they have many moving parts and some pinch points. Infants and pets should be kept at a distance from our transforming desk beds, wall beds, and cabinet beds while they are being converted. Younger children should not be allowed to operate convertible furniture, and older children, only when you are confident that they can safely do so. Always leave convertible furniture in a fully up or fully down position and keep hands and feet clear of the mechanism.